I'm excited to introduce you to Remy Bibaud, the co-founder of Pet Perennials, a company that has carved out a unique niche in the pet industry by focusing on an often overlooked aspect - pet loss. Remy's journey is a testament to the power of attention to detail and the importance of making customers feel special, even in a niche that many shy away from discussing. One of the key takeaways from our chat is the importance of attention to detail in business. Remy's meticulous approach to creating thoughtful and personalized gifts for pet owners dealing with loss is a lesson in how focusing on the small things can make a big difference. Get ready to hear directly from Remy about her journey, the lessons she's learned, and how you can apply these insights to your own pet business. Whether you're a seasoned business owner or just starting out, this episode is packed with valuable advice that will inspire you to look at your business and the customers you serve from a new perspective. Resources mentioned: 35 Meaningful Dog Loss Gifts + Thoughtful Gestures