There will likely be times when you must present, but you are not at your best. Perhaps you’re not feeling well, facing a personal challenge, or exhausted because of a lengthy flight delay. Mark and Darren prove that they know this all too well as they share their experience and advice about how to be unforgettable…even when you are ‘a little off.’   SNIPPETS: • Inform the event planner   • Remember that you’re there to serve the audience   • Acknowledge the ‘elephant in the room’ and ask for grace   • Focus on what you CAN do instead of what you cannot   • Commit to delivering the best that you can under the circumstances   • Consider herbal throat sprays to keep your voice healthy   • How you respond will affect your reputation   • If you must, pass the gig along to an associate   • Ask a seasoned pro for options to handle the situation