Julian Stillitano and The Croo Group want to change the way we think about telecommunications and insurance.  While the internet may be the best tool for distribution the phone is still a broker or agent's best friend.  Julian explains the benefits of integrated telephony into a brokerage and how it can serve clients, sales and efficiency along with helping manage E&O exposures.  The back office still matters and Croo is going to seize that opportunity. 
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