Claims and restoration is where the most policy holders determine the value of their insurance and Bill Dietz, President of Paul Davis Systems Canada, talks about how to modernize and expand the value at a difficult time.In this episode:How to address service and expectations of insureds post CAT lossesWhy investing in company culture has helped attract great talentUsing technology to provide transparency in the restoration processHow people are still the most important asset for a successful experiencePodcast PhilosophyBill's experience and understanding of the restoration industry helps provide amazing context for how the industry at large can improve it's service and deliver value during a situation neither the insureds or their insurance company want to have.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.