Special Guest: Chris Voss, Former FBI Hostage Negotiator & Bestselling Author About This Episode: In this riveting episode, Jake and Gino sit down with Chris Voss, a former FBI hostage negotiator and the bestselling author of "Never Split the Difference," to delve into the intricacies of negotiation, communication, and business scaling. Key Takeaways: 1 - The 7-38-55 Rule: Understand the power of tone and body language in any form of communication.2 - Assertive vs. Late-Night DJ Voice: Learn the art of mastering your tone to make your words more effective.3 - Curiosity as a Superpower: Discover why curiosity is essential for survival, growth, and effective negotiation.4 - Scaling a Business: Chris shares his experience in scaling his business using the Entrepreneurial Operating System (EOS).5 - Reading and Continuous Learning: Get book recommendations that have shaped the lives of our hosts and guest.6 - Real Estate and the Full Fee Agent: A sneak peek into Chris Voss's new book aimed at helping real estate agents work sarter.7 - Fireside App for Group Coaching: Learn about this interactive podcast that offers group coaching from Chris Voss himself.8 - The Journey: From being bullied as a child to becoming an FBI hostage negotiator and a successful entrepreneur. Books Mentioned: "Never Split the Difference" by Chris Voss "Principles" by Ray Dalio "Wild at Heart" by John Eldredge Links & Resources: Black Swan Ltd: Website Fireside: Website ? Like this video? Don't forget to subscribe and hit the notification bell so you never miss an update! ? Leave a comment to let us know what you think!