In this weeks episode Sarah is in conversation with ex FBI hostage negotiator Chris Voss. Together they discuss how having the right mindset impacts our negotiations and the difference between positive and negative emotions. Chris then shares negotiation techniques we can all try out including how to move from wandering to knowing, calibrated questions and practising your late night DJ tone.To learn more about Chris' work go to: www.blackswanltd.comTo buy Chris' book: https://uk.bookshop.org/books/never-split-the-difference-negotiating-as-if-your-life-depended-on-it/97818479414973 ways you can learn more.....1. Download our PodSheet to help you apply the insights from this epsiode from www.amazingif.com/listen2. Join us on PodPlus this week on 12th August 2021 for a free 30 minute zoom session where we'll deep dive into the topic: www.amazingiflearning.com/courses/podplus3. Sign-up for our weekly PodMail summary: https://mailchi.mp/squigglycareers/podmailGet in touch with us at helenandsarah@squigglycareers.com See acast.com/privacy for privacy and opt-out information.