Ask any agency owner and they’ll tell you—growth doesn’t happen by accident. It takes strategy, systems, and support.So how do you choose the right blueprint to guide your agency’s growth? What if that blueprint could help you smash through plateaus and scale your team 10x?In this episode of Agency Journey, host Gray MacKenzie interviews Tyler Dolph, CEO of Rocket Clicks. We'll dig deep into how EOS(The Entrepreneurial Operating System) helped transform Rocket Clicks into the Agency that it is today.Episode Insights:
How implementing EOS helped the agency establish clear roles, vision, and processes to enable growth
Why focusing obsessively on client retention, not just sales, fueled sustainable growth
The importance of Investing intentionally in culture like immersive onboarding and events strengthened their distributed team
Strategies to analyzing top clients revealed their ideal target market to focus growth efforts
AI offers opportunities to double down on human-centered strategies and relationships vs trying to compete
Resources and People Mentioned:
Rocket Clicks Website
EOS Website
EOS Tools
Traction by Gino Wickman
John LaFontsee's LinkedIn
John Morriss LinkedIn

Ramsay Innovations Website (Now known as EngineBI)
Avoma