31 min listen
Ian Golding - Connecting customer & employee experience
Ian Golding - Connecting customer & employee experience
ratings:
Length:
59 minutes
Released:
Aug 15, 2023
Format:
Podcast episode
Description
As employee experience continues to evolve from buzzword to creating impact inside of organizations. I was curious to explore the world of customer experience. How did they go from buzzword to a discipline, business function and career choice? What learnings can we leverage for the EX evolution? How can we make better use of connecting these two sides of the same coin to bring value to people and business?
Released:
Aug 15, 2023
Format:
Podcast episode
Titles in the series (55)
Adam Lawrence - Recorded at the Design Thinkers Conference 2018: This episode kicks off a series of podcasts recorded live at the Design Thinking Conference in Amsterdam ??. The two day event was held at the Tobacco theatre in October 2018, focusing exclusively on the subject of ‘empathy’. In this episode, you’ll me by The Experience Designers