On today's podcast, I want to spend some time thinking about the individuals who must "be present" every day to do their jobs as these are the unsung heroes that make up the majority of the global workforce. However, they are not as frequently considered in discussions about work-life balance, career growth, employee experience, and creative benefits. A new book is daring to challenge yesterday's mindset while strategically looking at the future of work. It reveals eye-opening insights on the positive outcomes for employers who invest in their workers' experience. "Being Present" challenges readers to consider the differences in the employee experience between laptop-toting office workers and the frontline workforce, with the goal of inspiring leaders to strategically and creatively build frontline workplace capability, development, productivity, flexibility, empowerment, and trust. Written by some of today's most respected leaders and practitioners in human resources, workplace technology, and the future of work, the authors share new ways to create and build frontline workplace capability, productivity, performance, empowerment, and trust. Joyce Maroney joins me today to discuss these topics and much more. Joyce Maroney is the executive director of the Workforce Institute at Kronos Incorporated. She founded the Workforce Institute in 2007 to provide a platform and forum to research and discuss workplace issues relevant to leaders of both salaried and hourly teams. Workforce Institute content, including research, opinion pieces, and podcasts, can be found at www.workforceinstitute.org. Before joining Kronos in 2006, Joyce served as vice president of services, products, and recruitment outsourcing at BrassRing and held management positions in marketing, sales, and operations for companies such as Lotus/IBM, Software AG, and Wang Laboratories.