My guest today is Tanya Rabourn. Tanya is a design strategist and researcher based in Dubai. Her focus is on service innovation for social impact. In this conversation, we discuss the role of ethnographic research in understanding the people and cultures served by design.Listen to the full conversation Download episode 45 Show notesTanya Rabourn on LinkedInUnited Arab Emirates (UAE)United Nations Capital Development Fund (UNCDF)The University of TexasMercy CorpsDemocratic Republic of the Congo (DRC) Service DesignOne Laptop Per Child (OLPC)A Sociology of Monsters: Essays on power, technology, and domination by John LawSome show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.