My guest today is Cyd Harrell. Cyd is a product, service design, and user research leader focused on the civic and government space. In this conversation, we discuss the differences between designing for civic and commercial projects and what it takes to design respectful systems that stand the test of time.Listen to the full conversation https://theinformeddotlife.files.wordpress.com/2020/01/the-informed-life-episode-27-cyd-harrell-1.mp3 Show notesCyd Harrell on TwitterCenter for Civic DesignCode for America18FCalifornia CourtsCanUXUX for Institutions (Cyd’s design deck from CanUX 2019)A sketchnote of Cyd’s presentation by Eva-Lotta LammThe Constitution of the United StatesTim O’ReillyJorge’s pace layer diagramLiving in Information: Responsible Design for Digital Places by Jorge ArangoPace Layering: How Complex Systems Keep Growing and Learning by Stewart BrandHow Buildings Learn: What Happens After They’re Built by Stewart Brand L.A. libraries will stop collecting late fees for overdue books and other materials (Los Angeles Times)Asimov’s Laws of Robotics