My guest today is design executive Kim Lenox. Kim is Vice President of Product Design at Zendesk. In her 20+ year career, she’s also led design teams at top global organizations such as LinkedIn and HP. In this episode, we talk about the difference between management and control, leading geographically dispersed teams, and taking handwritten notes on digital devices.Listen to the full conversation https://theinformeddotlife.files.wordpress.com/2019/06/the-informed-life-episode-12-kim-lenox.mp3 Show notesKim Lenox on LinkedIn@UXKim on TwitterZendeskZoomSlackGoogle DocsWhatsAppThe Year Without Pants: WordPress and the Future of Work by Scott BerkunJIRAThe Zendesk SuiteOneNoteTrelloGoodNotesNotabilityZendesk Design Blog