My guest today is Carol Smith. Carol is a user experience researcher at the Software Engineering Institute at Carnegie Mellon University. Her focus is artificial intelligence, and prior to joining Carnegie Mellon, she worked for Uber’s Advanced Technology Group and IBM Watson. In this conversation, we discuss the benefits and limitations of artificial intelligence — and machine learning, more specifically – for our day-to-day information management.Listen to the full conversation https://theinformeddotlife.files.wordpress.com/2019/11/the-informed-life-episode-23-carol-smith-2.mp3 Show notesCarol Smith on TwitterCarol Smith on LinkedInCarnegie Mellon University Software Engineering InstituteAlphaGoGmailMulti-factor authentication