In this episode of Risk Management show, we sit down with Aaron Painter, CEO of NameTag Inc., to discuss innovative strategies for combating social engineering attacks at IT help desks. With a wealth of experience in global tech leadership, including key roles at Microsoft and as Amazon's largest partner in Europe, Aaron offers valuable insights into the evolving landscape of cyber security risk management. Our conversation explores Aaron's motivations for focusing on identity verification, the challenges posed by current authentication methods, and the potential of biometric solutions to enhance security against cyber threats. Aaron's transition from a global tech executive to leading a cybersecurity firm provides a unique perspective on the obstacles and solutions in protecting digital identities. If you're involved in risk management, cyber security, or are interested in safeguarding your organization from the growing threat of hacking, this discussion is essential listening. If you have expertise to share or would like to recommend a guest who can contribute valuable insights to our discussions on Risk Management, Cyber Security, Sustainability, or the role of the Chief Risk Officer, please email us at info@globalriskconsult.com with the subject line "Podcast Guest Suggestion." Your input helps us keep our community informed and prepared in an ever-changing risk landscape. CHAPTERS:  Introduction  Aaron Painter Career Insights  Identity Authentication Trends  Deepfakes Cybersecurity Threats  Addressing Cybersecurity Risks  Risk Management Priorities  Identity Verification Myths  Summary  Additional Insights  Outro