My guest today is Michael J. Metts. Michael designs digital products and services, with a focus on the impact of writing on the user’s experience. He and co-author Andy Welfle have written a new book on this subject. In this conversation, Michael and I discuss the relationship between writing and design, and how being more aware of how we use language can make us more effective.Show notesMichael J. Metts on TwitterMichael J. Metts on LinkedInMichael J. Metts on InstagramMichael’s blogWriting is Designing: Words and the User Experience, by Michael J. Metts & Andy WelfleCard sortingTree testingThe Informed Life Episode 11: Lisa Welchman on GovernanceMicrosoft Word GOV.UK highlighter methodIA WriterUlyssesMarkdownSlack Microsoft TeamsDisclosure: I received Michael's book for free as a previous Rosenfeld Media/Two Waves author.