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Founders Doing Customers Support? With Mike Hawkins

Founders Doing Customers Support? With Mike Hawkins

FromConfessions of a B2B Entrepreneur


Founders Doing Customers Support? With Mike Hawkins

FromConfessions of a B2B Entrepreneur

ratings:
Length:
26 minutes
Released:
Sep 15, 2020
Format:
Podcast episode

Description

In this episode, we welcome Mike Hawkins the founder of Riddle to discuss how and why Tom was able to reach BOTH founders through their live chat when he was researching for a case study last year. We also hear Tom's top five customer support tips from running support for bCast over the past few months.
Released:
Sep 15, 2020
Format:
Podcast episode

Titles in the series (100)

Why is it that some B2B businesses seem to grow seamlessly whilst others struggle to find customers/clients? And those that grow… what is it about them? What are they doing differently to attract a wealth of clients and customers? This podcast aims to answer these questions as we follow Tom Hunt along his journey to grow a B2B SaaS business (bCast.fm) and agency (Fame.so) and to understand the world of B2B marketing and demand generation... meeting his friends, family and business associates along the way.