?️ Focus ?, Customer ?, and Collaboration ? are major drivers for success in Elavon / US Bank's shift to Agility In today's podcast, Jan Otterbach talks about the importance of behavioral change when adopting agile principles. Working at Elavon Europe / US Bank, Jan's team focuses on behavioral change, thinking about new ways to work, and building teams from a place of trust and psychological safety. All that has paid off by adding value for the bank and being recognized with a prestigious Agile Business Consortium ? award. Sharing real-world examples, Jan Otterbach and Bill Raymond discuss the real potential of agile, including organizational units outside the traditional software development roles. In this podcast, you will learn the following: ✅ Why the Elavon Europe / US Bank team is making the shift to agile ✅ How they started their journey and where we are today ✅ How they successfully delivered value to their vendors in record time ? The three behaviors they focus on every day (and believe you should too)