Hello this is Grant Chen bringing you today’s episode. Today we talk with Chris McCabe of eCommerce Chris. Chris’s business helps seller who have been suspended, blacklisted, or are under investigation by Amazon. Amazon has created a complex system which is supposed to weed out the bad apples and protect the customers and reputable sellers. The problem is there are policy issues and Standard Operation Procedures that can keep a seller from using their account. That is where Chris comes in; Chris is a former Amazon employee and has inside understanding of Amazon’s process. He teaches people how to cooperate with Amazon and regain control of their accounts. During today’s episode Chris shares what he does for his clients and how you can avoid the suspensions and investigations of Amazon. Today’s points: What eCommerce Chris does for Amazon Sellers Chris’s background with Amazon The issues Chris helps with for sellers Amazon’s stricter policies Why many sellers need to change their business models Why a seller shouldn’t rely on closeout sales and liquidations How to produce good supply documentation Chris’s plans for SCOE Conference Common mistakes sellers make with Amazon The 4 main infractions How to be proactive with a suspension case How not to be passive How to think like an investigator Amazon vs. eBay Why Chris only hires former Amazon Sellers Today’s Resources: eCommerce Chris Ecom Crew SCOE Conference Amazon Chris’s Course If you have any questions or anything you’d like us to discuss on the podcast please go to ecomcrew.com and fill out the contact form. Also we would really appreciate if you would leave us a review on iTunes. Thanks for listening!