00:30 Pilar introduces the subject of engagement at work and brings up the difficult subject of dealing with mistakes at work.Pilar mentions this article which I don't think we touch on in the conversation: www.hrzone.com/engage/customers/interview-danielle-harmer-chief-people-officer-metro-bank
07:15 Lisette shares her updates, talking about the workshops she's delivering throughout the world!10:50 We start our "buzz word heavy episode", talking about Engagement. Lisette's most popular article to date has been Six Strategies to Increase Engagement and Retention  www.lisettesutherland.com/2013/02/six-strategies-to-increase-engagement-and-retention/
What do we mean by "engagement"?
13:50 The locus of engagement, what aspect of the organisation do we connect with?Locus of Engament: understanding what employees connect with at work. www.cipd.co.uk/hr-resources/research/locus-engagement-understanding-connect.aspx
15:20 What Lisette has learned from communities built around rock bands. Definition of community: a group of people aligned around a topic or solving a specific problem.What can we learn from communities?
19:55 Playfulness. Building a safe and tolerant atmosphere where experimentation is encouraged.
The celebration grid. www.happymelly.com/celebrating-success-and-failure/
26:05 Sharing resources and spreading information. http://virtualnotdistant.com/trust/
Locus of engagement.What do individuals look for from companies to help them stay connected?
YouEarnedIt How the Cool Kids Attract and Retain Talent in 2015 youearnedit.com/blog/how-the-cool-kids-attract-and-retain-talent-in-2015/
33:10 Connectors. The importance of connecting people. 42:00 Give people equal attention. Know your people so that you can shape job descriptions around your people. Lisette mentions her interview with Ralph Van Roosmalen.www.collaborationsuperpowers.com/managing-remote-offices-3-places-ralph-van-roosmalen/47:55 Virtuosos in the group. Recognition.50:52 Office perks: care or control?