On this weeks podcast we're joined by CX consultant Micah Solomon and author of 'Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience'. Micah reveals what it takes to elevate a bland customer interaction into an unforgettable experience that drives lifelong loyalty.Watch this episode on YouTube: https://www.youtube.com/watch?v=W3qNPF2NkFsTranscript: https://www.intercom.com/blog/videos/take-your-customers-experiences-from-meh-to-unforgettable-advice-from-cx-consultant-micah-solomon/Follow the people:https://twitter.com/micahsolomonhttps://twitter.com/Liam_GeraghtyYou'll find contact info for Micah on www.micahsolomon.com.The story behind the chirp: Intercom’s notification sound: https://www.intercom.com/blog/podcasts/intercoms-notification-sound/Follow our podcast:YouTube https://www.youtube.com/playlist?list=PLlCIldMZCaFrn43ZNAiw00icA-nRW5wVFApple Podcasts https://podcasts.apple.com/ie/podcast/inside-intercom/id996103731?_gl=1*juwlxu*_ga*NDI1NjU4MjQwLjE2NjI3MzMxOTE.*_ga_8VQ6F1K67R*MTY3NjU3ODc5My4zNjkuMS4xNjc2NTc5MDkzLjAuMC4w*_ga_05Y0102HN7*MTY3NjU3ODc5My4yNTQuMS4xNjc2NTc5MDkzLjAuMC4wSpotify https://open.spotify.com/show/6zlcXgcd2kX9E4cbQTCsR9RSS Feed https://rss.art19.com/inside-intercomSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.