36 min listen
8 - The Past, Present and Future of Guest Communication and Guest Experience with Olga Heuser from DialogShift
8 - The Past, Present and Future of Guest Communication and Guest Experience with Olga Heuser from DialogShift
ratings:
Length:
37 minutes
Released:
May 20, 2022
Format:
Podcast episode
Description
Before, during and after their stay—how can hotels provide the best experience for their guests by harnessing the power of guest communication. In this episode of The Hotel Marketing Show, we talk with Olga Heuser, Co-founder and CEO of DialogShift about where guest communication has come from, where it's going and the common mistakes hotels make. Plus, we find out once and for all whether hotels still need a fax machine.
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Released:
May 20, 2022
Format:
Podcast episode
Titles in the series (20)
01. Hotel Marketing Trends That Hoteliers Need To Know About For 2022 by The Hotel Marketing Show