Find out more about Juliette Gust here. Key takeaways The similarities between 9/11 and COVID-19 Give staff the opportunity to work out their reduced schedule themselves If an employee is more in need of work, give him/her privilege Become aware now of opportunities for fraud and theft Be sensitive to employee needs in this particularly stressful time Be present, be aware of what's happening with all your staff You may be busy trying to save your business but you are also a leader; you must lead Resources mentioned in this Chronicle: Find the Ethics Suite hotline here.