Tracy Chang is from Cambridge, MA where she first experienced the restaurant industry while observing her Grandmother, a multi-unit restaurant owner. She would go on to study finance at Boston College. After college and a short stint in a kitchen, she would continue on to travel the world learning about food, marketing, media, and public relations. Today, Tracy is the Chef, Owner at PAGU, in Cambridge, MA. In this episode we discuss: Living intentionally. Drive and determination and where it gets you. The early days of opening a restaurant. Being passionate about what you do for work. The importance of learning how every job is done properly under your management. Being self-made. Informal training is not a deal-breaker; we can learn the skills we need from anywhere. A willingness to do anything to get what you want. The willingness to contribute fully to your team. Looking at your situation and attempting to add value. The importance of family in your life no matter your profession. Serve your community and your community will serve you. Ramen. Starting small and scaling up. Staying local. You need to care and be intentional. Thew importance of having endurance in this industry. This is a "people" business as much as a "restaurant" business. The importance of treating your staff like family.