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Driving Organizational Change with Lean Principles: Insights from Jamie Flinchbaugh *

Driving Organizational Change with Lean Principles: Insights from Jamie Flinchbaugh *

FromLean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership


Driving Organizational Change with Lean Principles: Insights from Jamie Flinchbaugh *

FromLean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

ratings:
Length:
24 minutes
Released:
Nov 21, 2006
Format:
Podcast episode

Description

Show notes: https://www.leanblog.org/10 
Remastered June 2021
Here is LeanBlog Podcast #10, again with Jamie Flinchbaugh, Founder of and Partner with the Lean Learning Center and co-author of The Hitchhiker's Guide to Lean. In this Podcast, we respond to an audio question from blog listener Bruce from Akron OH. The topic is how to educate your organization's leadership about lean and how to get them excited about your lean efforts.
 
LeanBlog Podcast #10 Show Notes and Approximate Timeline
3:20 Question from Bruce, Akron OH… how do you educate the organization's leadership about lean, that it isn't about reducing headcount or just about 5S?
4:20 Jamie asks about some people's perspectives on their leaders, are they “knuckleheads”? Do some people think that? (Not saying that Bruce did)
5:05 The phrase “boss hater” from Jack Welch and GE
5:50 Even if your boss is a “knucklehead”, it's unproductive to treat them as if they “can't” get it, you should care more about the lean outcomes
6:26 “I can't move lean forward because my executive team doesn't have a clue” — some common finger pointing
6:53 Does lean have to start at the top, as in “top down?” Jamie says it's not true, unless you really want to become Toyota. Very few companies start off by someone at the top saying we're going to become lean (didn't even happen at Toyota… Ohno was not sitting in the executive suite, he was in the machine shop).
7:15 You can still work on lean within your span of control instead of complaining
8:15 What about executive level training? Jamie says you need to connect lean to the business strategy and results

12:15 Need to focus more on principles rather than tools
12:30 For 5S, the execs need to know “why” and what good looks like, the executives need to understand more about driving the lean culture
14:55 The reasons for doing lean depend on the context… are you in bankruptcy or do you have record profits?
15:15 Lean is about changing how people do their work, not just the results
16:30 How can you avoid the conflict that might come up if management wants to lay off employees after lean improvements?
17:30 Jamie says “waste equals layoffs” — you often resort to layoffs just to survive
18:50 If you have to do layoffs, take the hit upfront and educate people about the financials of the business
23:00 When convincing leadership, find out what convinces them… examples from other companies, from results… and use that method
Released:
Nov 21, 2006
Format:
Podcast episode

Titles in the series (100)

In this series, started in 2006, Mark Graban interviews leaders, practitioners, innovators, and legends in the ”Lean community.” Topics include Lean in manufacturing, healthcare, startups, and other settings. Special emphasis is given to leadership and management system concepts, including the Toyota Production System and related methods. But, we don‘t talk about ”Lean Six Sigma” much around here, if that‘s of interest to you... if you agree that Lean is more than ”just a bunch of tools in the improvement toolbox,” then this is the place for you. Visit the blog at www.leanblog.org. For feedback, email mark@leanblog.org. All past episodes, with show notes and more, can be found at www.leancast.org.