Show notes: https://www.leanblog.org/6
Remastered June 2021
This is the second part of my conversation with Jamie Flinchbaugh, founder and partner with the Lean Learning Center and co-author of the book "The Hitchhiker's Guide to Lean." . In the first part of the discussion, we talked about the specific language of waste reduction. This episode focuses on leadership's role in identifying waste and driving it out of your organization. If you'd like to hear the first part with Jamie, or earlier podcasts with Norman Bodek and Jeff Liker, you can visit www.leanpodcast.org for more information.
0:50 How do you teach people how to see waste? What is the role of leaders in eliminating waste?
1:10 More about the “language of waste” and specific waste terminology, why is that important?
2:10 How leaders can eliminate waste from their own role and your own work
4:20 How can leaders get people to move to action? Does fear get in the way?

4:55 “Be visible” – being visible versus being a “showman”
5:10 “Great leaders ask great questions” but it's also important to make suggestions as a leader, to help drive action
5:30 “The management support myth” — being “behind” lean versus being a leader
6:35 Asking questions versus pointing out things to do
8:30 Doing lean “with” someone versus “for” them
Jamie's most recent column in Assembly Magazine can be found here. Click here for an archive of Jamie's columns.