In part 1 of a part 2 series, host Al Martin peels the onion with Janine Sneed. Bold, energetic, passionate, and results-driven, Janine serves in two distinct roles at IBM: Chief Digital Officer and VP of Customer Success for IBM Data and AI. This week, Janine and Al look at product management, customer success, and digital transformation.-----------------------------------------------------------------------------------Shownotes: 00:00 - Check us out on YouTube and SoundCloud.00:10 - Connect with Producer Steve Moore on LinkedIn and Twitter.00:15 - Connect with Producer Liam Seston on LinkedIn and Twitter.00:20 - Connect with Producer Rachit Sharma on LinkedIn.00:25 - Connect with Host Al Martin on LinkedIn and Twitter.00:40 - Connect with Janine Sneed on LinkedIn and Twitter.03:03 - Product Management.06:25 - Customer Success.09:20 - Digital Transformation.27:38 - Customer Journey Maps.