Being able to empathise helps us to better connect, communicate and respond to each other. It's a skill that can be developed through practice. This week on The Good Practice Podcast, Gemma and Ross G speak to Mark Davies from See Learning about using video to build empathy. We discuss: the benefits of building empathy at work why video is an effective tool for building empathy how to encourage people to share their stories on video filming on a smartphone. Show notes For more from us, including access to our back catalogue of podcasts, visit emeraldworks.com. There, you'll also find details of our award winning performance support toolkit, our off-the-shelf e-learning, and our custom work. In his first answer, Ross referred to Robert Putnam's book Bowling Alone, which is summarised on Wikipedia: https://en.wikipedia.org/wiki/Bowling_Alone In What I Learned This Week, Ross continued his sporadic series on space-based toilet anecdotes with the news that NASA has invented a device that supports 'dual ops': https://www.theatlantic.com/science/archive/2020/10/space-toilet-nasa-women/616686/ He previously discussed NASA's list of US material on the Moon: https://history.nasa.gov/FINAL%20Catalogue%20of%20Manmade%20Material%20on%20the%20Moon.pdf (in Episode 133) And, more recently, how astronaut pee can be used as a construction material: https://www.wired.com/story/on-the-moon-astronaut-pee-will-be-a-hot-commodity/ (in Episode 199) Gemma mentioned the podcast "Something rhymes with purple". You can find it on most podcast streaming services, including Apple Podcasts, Spotify and acast. Mark spoke about his video series "You are Pure Story". You can access it here: https://www.lifebooth.co.uk/free Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Gemma Towersey @gemmatowersey Ross Garner @RossGarnerEW Mark Davies is contactable via email: mark@seelearning.co.uk