Learning and development leaders want to improve performance, while providers are willing to take their cash. So why isn't everybody happy? On this week's GoodPractice Podcast: Owen, Gemma and Ross D discuss the latest research from Towards Maturity, showing that only 60% of L&D leaders believe that they have a grasp on the critical questions they need to ask providers. What are the knowledge gaps that need to be filled? And what responsibility do providers have to overcome this challenge? If you'd like to share your thoughts on the show, you can find Owen on Twitter @owenferguson and can leave Ross a message @ross__dickie.  You can also tweet @GoodPractice or @GoodpracticeAus.  The Towards Maturity article discussed on today's show can be found at: https://towardsmaturity.org/2017/03/16/ld-leaders-failing-tap-expertise-providers/.