Running a family business can be a blessing or a curse. It'll depend entirely on our decisions around responsibilities, duties, and the tasks we decide to take over. Our guest, Chris Hammond, manager for the last 12 years and soon-to-be owner of The Kater Shop, joins us to share his thoughts on how to effectively and successfully run a family business. Chris is a father of three kids; he has been managing The Kater Shop since 2010 and is about to make the leap of faith and buy the family business. In this episode, we dive into Chris' journey from his early experience in retail and swearing he'd never return to it to managing and owning a manswear shop. We discuss culture at the workplace, how to create an appealing work environment, and how Chris does that at his shop. Chris also shares how he and his father assigned roles matching their skills to ensure the proper functioning of the company and staying out of each other's way, and how they established boundaries to avoid talking 24/7 about the business. Chris also emphasized the need for having systems in place and shared his thoughts on including our kids in the family business. Some Questions I Ask:Tell us a little bit about yourself and your story over the years (2:49)What have you learned during that time of hating working in retail? (6:07)In This Episode, You Will Learn:Chris talks about how to create a culture where people feel excited to work (6:24)Chris describes his feelings about taking over the family business he managed for so many years (8:25)Chris talks about the importance of assigning roles according to each person's skills and personal characteristics (12:21)Chris talks about why creating an unforgettable customers experience leads each one of his decisions in the business (19:27)Resources:The Kater Shop websiteThe Kater Shop InstagramThe Kater Shop PinterestThe Kater Shop FacebookThe Kater Shop YouTubeBook: Dan Sullivan, Benjamin Hardy - Who Not How: The Formula to Achieve Bigger Goals Through Accelerating TeamworkUnlock Your Unrivaled Momentum Training Interested in Working with Clint? Send a message to clint@clinthoopes.com.Connect with Chris:LinkedInLet's Connect!WebsiteLinkedInInstagram Facebook Hosted on Acast. See acast.com/privacy for more information.