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31: Why Customer Centric Vision is Essential in Product Management

31: Why Customer Centric Vision is Essential in Product Management

FromHow To Succeed In Product Management | Jeffrey Shulman, Red Russak & Soumeya Benghanem


31: Why Customer Centric Vision is Essential in Product Management

FromHow To Succeed In Product Management | Jeffrey Shulman, Red Russak & Soumeya Benghanem

ratings:
Length:
56 minutes
Released:
Jan 12, 2022
Format:
Podcast episode

Description

In this episode of the How to Succeed in Product Management Podcast, marketing professor Jeff Shulman and The Product Management Center advisory board members Red Russak and Soumeya Benghanem  welcome Sagar Kulkarni (Microsoft) to talk about creating a customer centric vision within any organization. Whether there is misalignment in vision between teams within the same organization or working in opposing workflows, what matters the most is that the product vision aligns with the customer needs.
 
Support for How to Succeed in Product Management is brought to you by Apptentive, which enables product managers to measure shifts in customer emotion and gather actionable feedback across the mobile customer journey. To learn more, go to Apptentive.com/UW.
 
What to Listen For:
00:00 Intro
01:29 Creating a customer centric vision
06:59 What does vision stand for in product management?
11:43 The core of user-centered visions
18:02 Customer feedback is a big indicator of your success
22:54 Focus on vision around strategic prioritization
32:07 The mindset you should have to meet customer requirements
41:50 Bridging through misaligned vision but completely aligned with customer needs
49:15 Is it possible to keep the same domain and break into product management?
50:26 Customer centricity is sometimes taken for granted
Released:
Jan 12, 2022
Format:
Podcast episode

Titles in the series (100)

Learn from some of the best product managers in the world through conversations hosted by The Product Management Center at the University of Washington. In each episode, Jeff Shulman and Red Russak dive into the tools, frameworks, and thought processes that will help drive success in product management.