When our behaviours cause harm or pain to someone, it calls into question our self-image and damages our own self-trust. Acknowledging and apologizing to someone whose trust we have breached or betrayed can be one of the most difficult things we'll ever do, but if salvaging the relationship (and our self-image) is important, avoiding a sincere conversation isn't an option. Ila and Charles dig deep into personal experiences and offer thoughtful suggestions on how to have sincere, trust re-building conversations with those we have betrayed.