The HR Technology Market Can Be Brutal

FromThe Josh Bersin Company

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The HR Technology Market Can Be Brutal

FromThe Josh Bersin Company

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Length:

17 minutes

Released:

Aug 12, 2022

Format:

Podcast episode

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In this podcast I discuss the huge, exciting, and brutally competitive market for HR Technology. With the big conference coming up soon, I wanted to give you a sense of how complex this market...

Released:

Aug 12, 2022

Format:

Podcast episode

Titles in the series (100)

Important Insights on The Global Workforce and Corporate Talent, Learning, and HR Technology

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Too Many Jobs, Not Enough People. Why Is The Workforce Changing So Fast?: In this podcast, I discuss the biggest talent issue of the year: the tremendous need for people. As the unemployment rate plummets and it becomes harder to hire, we have to ask ourselves “why... by The Josh Bersin Company
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Introducing The Global Workforce Intelligence Project (GWI): We’ve entered a new world of work. Jobs, skills, and organizations are changing faster than ever. And it’s all because of what we call “Industry Reinvention.” If you want to learn all about how... by The Josh Bersin Company
18 min listen
What To Do About Inflation Pay, Job Design, Hiring, And Hybrid Work Now? It's Still Complicated.: After several weeks travelling to conferences and talking with clients I want to riff on a bunch of urgent topics: How do we create pay equity when inflation is running at over 8%? How do we get people "back to the office" when 55% of job candidates now want fully remote work? How do we redesign jobs to reduce stress and help with tremendous hiring challenges? And what really works for Employee Experience now that people are more worried about their standard of living than their mental health? (And will the Four-Day week really work?) In this podcast I try to cover it all, and also point out some of the important lessons in my book Irresistible, to help you stay ahead of this crazy labor market. Important Resources Irresistible: The Seven Secrets Of The World's Most Enduring, Employee-Focused Companies (a 99 cent special price discount on Kindle for a week!) Microsoft's Amazing DEI and by The Josh Bersin Company
19 min listen
What HR Leaders And Teams Need To Know About Inflation, Recession, The Economy, And The Workforce: It has been a crazy year so far, as inflation and recession worries abound. In this podcast I will try to demystify what’s going on and give you what I believe is your mandate... by The Josh Bersin Company
21 min listen
Understanding The PowerSkills Economy And How Technology Makes Work Better: In this podcast I dig into the low unemployment rate and the new role technology plays at work. We're no longer in a world were tools are used to replace people: our new world of work is far more "human-centered," giving employers and policy-makers an opportunity to leverage PowerSkills in a very important and strategic way. Additional Reading We Are Becoming A PowerSkills Economy Josh’s New Book: Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations by The Josh Bersin Company
22 min listen
Everything You Need To Know About Recruiting (Almost): This podcast details our brand new research on recruiting, and why 74% of companies underperform. I took some time to give you many of the details, including the labor market situation, why companies struggle... by The Josh Bersin Company
22 min listen
The Flourishing, Surprising, And Badly Needed Market For Online Coaching: In this podcast, I discuss the billion dollar+ market for online coaching. It’s an amazingly successful, fast-growing space with four distinct categories. Coaching on-demand, driven by AI matching, Leadership development for all, democratizing coaches... by The Josh Bersin Company
19 min listen
Employees Are Fed Up, And They're Not Going To Take It Any More: We have entered a new phase in the economy: one where employees are simply fed-up. Union movements at Starbucks, Amazon, and Apple are just the tip of the iceberg: almost 81% of employees are... by The Josh Bersin Company
17 min listen
What Should We Do About Inflation?: In this podcast I discuss inflation. Why do we have it? How long will it be here? And most importantly of all, what does Inflation do to our wages, recruiting, and pay and benefits... by The Josh Bersin Company
18 min listen
Lessons From The Pandemic: What Have We Learned About Change?: In this podcast, I detail our new research, The Change Agility Playbook, which looks back at what companies have learned over the last two years. Change Agility is a new management manifesto, and it’s... by The Josh Bersin Company
20 min listen
Irresistible By Design, The Time Is Now: Coming off our Irresistible Conference, I want to highlight the big idea: making your company Irresistible by Design™. In this podcast I overview the concept and give you some stories to help you understand... by The Josh Bersin Company
23 min listen
Curing The Talent Crisis In Healthcare (Our New GWI Research): In this podcast I interview Kathi Enderes, our SVP of Research and a seasoned healthcare executive, about our new GWI research on this vital industry. Learn how the healthcare providers are solving some of... by The Josh Bersin Company
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Understanding Elon Musk, Twitter, And The Bigger Role Of Business In Society: After endless articles about Elon Musk’s acquisition of Twitter, I wanted to give some perspective. In this podcast I discuss what’s really going on here, and how Elon Musk’s activities are a good lesson... by The Josh Bersin Company
15 min listen
Getting Ready For The Slowdown: Yes, it looks like we’re headed for a slowdown. Not only have high growth stocks and crypto been devastated, but companies are also starting to wonder about growth. While we’re certainly not in an... by The Josh Bersin Company
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Workday's New Open Architecture: Lots Of Growth Ahead: Workday is one of the most iconic enterprise software companies, essentially inventing a new breed of enterprise cloud applications. In this podcast, I discuss the history of the company and the newest strategy to... by The Josh Bersin Company
27 min listen
The Secret To Growth In Today's Job Market Is... Organization Design: In this podcast, I discuss one of the most important topics in business: Organization Design. Now that it’s almost impossible to hire people and we’re redesigning everything about work, it’s time to look at... by The Josh Bersin Company
18 min listen
The HR Technology Market Can Be Brutal: In this podcast I discuss the huge, exciting, and brutally competitive market for HR Technology. With the big conference coming up soon, I wanted to give you a sense of how complex this market... by The Josh Bersin Company
17 min listen
The HR Tech Market Is Going Crazy: What To Look For In 2023: In this podcast, I “spill the beans” on all the major trends in HR Technology for 2023 I’ll be detailing this in my 75 minute keynote at the HR Technology Conference in September. In... by The Josh Bersin Company
31 min listen
Recap of HR Tech Conferences, GWI Launch, And My New Book Irresistible: This podcast is a quick overview of all these topics, following my week at the largest HR Tech conference in the world. As you’ll hear, the HR Tech world is doing fine, and I... by The Josh Bersin Company
21 min listen
Productivity Paranoia: What Should Companies Do?: New Microsoft Work Trends research identifies the Productivity Paranoia at work: 87% of employees feel productive, yet only 12% of CEO's agree. In this podcast I detail the big issue of "productivity at work" and explain why this gap is taking place, and what you can do about it. Additional Resources Discussed In This Podcast Irresistible: The Seven Secrets Of The World's Most Enduring, Employee-Focused Organizations Journey to Agile: Organization Design, The Real Secret To Growth, The Josh Bersin Company The Good Jobs Strategy, by Zeynep Tom How To Fix A Toxic Culture, by Don Sull, PhD. by The Josh Bersin Company
28 min listen
Recruiting And Retention In Crisis. How Do We Build Trust, The Most Benefit Of All?: How do we attract, recruit, and retain people in this difficult labor market? Raise wages? Improve career options? Spend money on training? The answer is yes – all these things. But there’s something more.... by The Josh Bersin Company
17 min listen
HR Technology Disrupted: Employee Experience Has Become The New Core: In this podcast, I explain how HCM systems have changed, and how the center of gravity for HR Tech has shifted. The new center is the Employee Experience and Talent Intelligence platforms, with the... by The Josh Bersin Company
19 min listen
Layoffs: Probably More To Come, A Personal Story, Lessons From Twitter.: Layoffs are simply a part of business. Over the years there have been millions of workers let go and it's always a difficult, painful process. In this podcast I give you my perspectives on the process, the role leadership must play, and how to deal with the topic if you are the one losing your job. I also give you my own perspectives on hiring, which is the mirror image of layoffs, and what I think is going on at Twitter. Finally, I took a few minutes to share my personal experience with layoffs at IBM, Sybase, DigitalThink (where I was the victim), and my own company. I hope this podcast gives you some perspective as a leader, HR person, or individual dealing with this issue. And let me remind you the Irresistible companies deal with this a very unique way. (They hire slowly and have a very deliberate process to make sure all new hires "increase productivity" and don't "slow the company down.") More Background by The Josh Bersin Company
22 min listen
A New Role For Corporate Learning? Yes: Growth In The Flow Of Work: In this podcast, I discuss our groundbreaking new research on corporate training, Growth in the Flow of Work. After almost a year of research and study of 1000+ companies, we evaluated more than 90... by The Josh Bersin Company
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SkillsTech Updates: Cornerstone, Guild, And My Book Irresistible: This week I travelled to the Cornerstone and Guild user conferences, so I give you some in-depth perspectives these companies and your SkillsTech, talent marketplace, and career pathway strategy. Also, the print copy of Irresistible is available this coming week, so I explain why the book is so essential in our new "back to work" economy for the year ahead. Resources Cornerstone Makes A Play To Dominate The Skills Platform Market Career Pathways: An Innovation That Could Transform The Economy Irresistible: The Seven Secrets Of The World's Most Enduring, Employee-Focused Organizations by The Josh Bersin Company
17 min listen
What The War In Ukraine Teaches Us About Business: This week I discuss how the war in Ukraine teaches us important lessons in business. This week I'm talking with several thousand HR professionals in Ukraine and we're going to talk about what we've all learned. What you'll see is that most of the lessons in my new book, Irresistible: The Seven Secrets Of The World's Most Enduring, Employee-Focused Organizations, are also the lessons of winning the war. The book is available on Kindle this week (purchase here) and the print version comes out on October 25. Resources Mentioned In The Podcast Organization Design: The Real Secret To Growth Team of Teams, by Stanley McChrystal Accounting for Slavery, by Caitlin Rosenthal by The Josh Bersin Company
18 min listen
Why The Capability Academy Has Created A New Market In HR Tech: I've been talking about Capability Academies for a few years, and sure enough they're becoming an important new paradigm in corporate learning. Well in this podcast I explain how a new set of L&D technology providers is focused on this space, and why you, as an HR or L&D leader, are likely to buy one of these platforms in the near future. I encourage you to read the accompanying article here, or check out our many examples of Capability Academies in our member research library. Other resources I recommend: What Is A Skills Taxonomy Anyway? The Capability Academy: Where Corporate Training Is Going A New Strategy For Corporate Learning: Growth In The Flow Of Work The Josh Bersin Academy: The World's Home For HR by The Josh Bersin Company
18 min listen
The Story Behind The Book: Irresistible: This is the story of Irresistible: The Seven Secrets Of The World's Most Enduring, Employee-Focused Organizations. Listen to the story: how the book was written, why the seven secrets, and what this book will teach you, your team, and your organization about growth and profitability in the dynamic business environment ahead. The book is now available on Amazon, for bulk orders, and for academic and student orders. by The Josh Bersin Company
15 min listen
AI Mania. ChatGPT vs. Google Bard vs. You. Who Will Win? Do We Care?: This podcast is a review of last week's massive set of announcements from Microsoft and Google about Chatbots. Rather than try to summarize what you've already read, I spend time talking about the implications of all this. Here are a few highlights: Is Microsoft's statement that "search will be reinvented" really correct and could this disrupt Google? Lots of problems with that theme, and I've seen Bard. It's good. What are the implications of ChatGPT and Bard on jobs, roles, and the technologies of HR? Many things to discuss here. What will ChatGPT and Google Bard do to consumer behavior and the massive advertising and SEO markets? Publishers are freaked out but should they worry? Is this another "automation eliminating jobs" technology or not? As you'll hear, this is an "augmentation" technology and yes, it will force us to think about where we add value. Finally, what about the AI Mania taking place in the st by The Josh Bersin Company
19 min listen
Irresistible Leadership: A New Manifesto For 2023: In this podcast I discuss our new research program on Irresistible Leadership, a topic which will be essential in the year ahead. As you'll hear, I packed the podcast with stories and ideas, but focused my attention on the big narrative: why a new model of leadership is needed in the year ahead. Productivity, sustainability, growth, and human-centered leadership must come together. If you're interested in joining us in this research, please click here or contact us to set up an interview. Additional Resources The Art And Science Of Irresistible Leadership, by Nehal Nangia Productivity Paranoia: The Leadership Challenge Ahead Join The Irresistible Leadership Research Program Irresistible: The Seven Secrets Of The World's Most Enduring, Employee-Focused Organizations (best-seller) by The Josh Bersin Company
23 min listen

More Episodes from The Josh Bersin Company

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ServiceNow Goes Crazy For AI, Talent Intelligence Goes Enterprise, And Workday Gets Beat Up In The Press: Today’s podcast, recorded in Vegas after a series of conferences (ServiceNow Knowledge and Unleash), talks all about how ServiceNow is making a major play to dominate the space and how Enterprise Talent Intelligence is going mainstream. I also discuss what we covered in our AI in HR workshop and how to evaluate the massive number of tools are coming (including Galileo® from us). I also give you my thoughts about why Business Insider was a bit unfair to Workday and how the HCM market will soon change existentially. Additional Information Enterprise Talent Intelligence Has Arrived: Disrupting The HR Tech Market ServiceNow Boldly Introduces AI Solution For Skills, Learning, And Growth Why I’m Still Bullish On Workday Here Come The Copilots: Microsoft’s GenAI Strategy For The Enterprise AI in HR: Certificate Course in The Josh Bersin Academy (join the more than 30,000 people who love i by The Josh Bersin Company
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Rethinking Employee Experience: Lessons from The BBC and Schiphol Airport: This conversation explores the concept of employee experience and its evolution from employee engagement. The case studies of the BBC and Schiphol Airport demonstrate innovative approaches to creating inspiring employee experiences. The discussion emphasizes the operational aspects of employee experience, including training, inclusion, belonging, pay, and benefits. It also introduces the concept of employee activation, where employees are empowered to make local changes to improve their work experience directly. Keywords employee experience, employee engagement, case studies, operational aspects, training, inclusion, belonging, pay, benefits, employee activation, BBC, Schiphol, T-Mobile, AirBNB, Kaiser Permanente Takeaways Employee experience is a more expansive and refreshed approach compared to traditional employee engagement. Understanding the specific needs and experiences of different employee groups by The Josh Bersin Company
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Here Come The CoPilots! Microsoft Earnings, and Enterprise AI Is Next.: Microsoft’s Co-Pilot, powered by AI, is being widely used by Fortune 500 companies and has become the largest and most prevalent corporate AI tool in the world. A research report by CompTIA shows that 94% of professional users have used some form of AI, including Microsoft’s Co-Pilot. The company is deploying AI at a massive scale, which is improving productivity and saving users hours per day. And there’s more. The integration of AI into enterprise applications, such as Workday and SAP, is transforming the way users interact with these systems. Talent intelligence, powered by AI, is becoming an enterprise-class system that goes beyond sourcing and selecting candidates to include internal mobility, pay equity, and performance management. The learning and development space is also experiencing a significant transformation with the use of AI to generate and personalize content. The implementation of AI in the HR tech by The Josh Bersin Company
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Why I’m Bullish On Workday: News From The Innovation Summit: This week I attended the Workday Innovation Summit and there’s a lot to discuss. Having just celebrated its 19th birthday, the company is embarking on a major transformation. And it’s not just product innovation that’s happening, the company is greatly expanding its business model. Additional Information Workday Innovation Summit: What’s New and Workday’s AI Architecture Enterprise AI At Work: The Talent Intelligence Primer Will Chatbots Take Over HR Tech? Paradox Sets The Pace. The Labor Market Has Totally Changed: Are You Really Ready? by The Josh Bersin Company
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The Dawn Of A New Era In Learning & Development. Where Is This Going?: In this podcast I discuss the rapid, unprecedented changes taking place in corporate L&D, and how we have to rethink our entire training strategies. Not only is AI radically changing the landscape, we also have to rethink how we blend training solutions with knowledge management and legacy content too. In many ways this is the dawn of a new era in L&D! Additional Information The $340 Billion Corporate Learning Industry Is Poised For Disruption How To Take A Pragmatic (and winning) Approach To Skills BetterUp Manage: Pioneering AI-Powered Platform For Leaders by The Josh Bersin Company
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Yes, AI Is Even Smarter And More Disruptive Than We Thought: Is Google’s search monopoly over? In this podcast I give you some striking insights we’ve learned from our Galileo rollout, and explain how AI is about to radically change the HR Tech and consumer landscape. It’s not as scary as it seems, but it’s clear to me that HR Tech vendors, analytics experts, and all information companies are going to have a lot of disruption ahead. And for HR and leadership teams, the opportunities are even bigger than we realized. And I explain why deep vertical AI systems, not broad “expansive” ones, are the future. And “Mixture of Experts” is where we’re going. *This podcast was recorded outside so I apologize for some wind noise* Additional Information Introducing Galileo, The World’s First AI-Powered Expert Assistant For HR AI in HR Certificate Course – The Josh Bersin Academy HR Technology Traiblazers: Vendors Who Are Reinventing HR Through AI by The Josh Bersin Company
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Hot Jobs Report Shows A New Economy And Why CHROs Are Key To Growth: In this podcast I discuss the Q1 2024 jobs report and what it tells us about the post-industrial economy. I also not that CHRO pay is rising, talent intelligence is taking over core HR technology, and AI is not, despite John Stewart’s monologue, taking all our jobs away. Lots to think about here, some important resources below. Additional Information The Post-Industrial Age research Nick Bloom Research on CHRO Pay Talent Intelligence Primer Join The Research Study on people analytics and talent intelligence (you’ll get the results) Our Newest Academy Course: AI in HR – join us. by The Josh Bersin Company
17 min listen
Conversational AI Disrupts HR Tech. Adam Godson, CEO of Paradox.: Believe it or not, chatbots are taking over the world. And they’re much more powerful, integrated, and intelligent than ever. In this podcast I talk with Adam Godson, CEO of Paradox. Through its pioneering focus, Paradox has radically changed the way we think about recruiting technology, making the complex process orders of magnitude easier for job seekers, recruiters, and hiring managers. As you’ll learn about in this podcast, these “narrow but deep” Conversational AI systems are extremely powerful, but they’re not as simple as you think. Use this podcast to learn about Paradox and also as a guide to help you think about Conversational AI in many of your HR strategies. Additional Information Understanding AI in HR Our New AI in HR Certificate Course – #1 In The Josh Bersin Academy The Role Of Generative AI In HR Is Now Becoming Clear by The Josh Bersin Company
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The Pragmatic Approach To Skills - Bonus Episode: This podcast was just published on YouTube, so you can watch the video. Companies all over the world are buying and implementing skills technology throughout HR. But how do we know what to buy and make sure it’s all going to add value? In this video I unpack a different approach: the pragmatic approach to skills, and how this approach will unlock you from vendor paralysis and make sure your investments really drive tremendous value. Much more to come on this topic, stay tuned for our upcoming research study on Enterprise Talent Intelligence. (Bonus episode authored between my normal Friday afternoon publishing.) by The Josh Bersin Company
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Surprising Results From The World Happiness Report: What It Means To You: This week the World Happiness Report was published, an encyclopedic look at happiness for the year. The results are surprising, disappointing, and very important. In this podcast I unpack the findings and show you the six factors that correlate to global happiness and what they mean for you as a leader, employer, or HR professional. Once again there are lots of important lessons here for corporate culture, remote work, pay, and management. Additional Information What The World Happiness Report Teaches Us About Work (article) Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations Employee Activation: An Essential Big Idea For 2024 Citizenship On The Rise: What This Means To Business and HR by The Josh Bersin Company
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M&A In HR Tech and Implications Of The Workday-HiredScore Deal: This week Workday announced plans to acquire HiredScore and while it may seem tactical, this deal could have bigger implications. In this podcast I discuss M&A in HR Tech and why we may be entering a new AI-fueled cycle of M&A activity. Additional Information Workday To Acquire HiredScore, A Potential Shakeup In HR Technology Introducing Galileo, The World’s First AI-Powered Expert Assistant For HR HR Predictions for 2024: The Global Search For Productivity Understanding AI in HR The Talent Intelligence Primer by The Josh Bersin Company
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Understanding The Knowledge Graph Of HR: Galileo™ AI Unveiled: This week I want to give you some insights on AI, the use of LLM's, and how to think about a "knowledge graph" for your company, and how it applies to HR. Yes, your AI strategy, your employee experience strategy, and your own career as a professional are all dependent on your "Knowledge Graph." In HR your knowledge graph includes your understanding of HR practices, vendors and tools, economic and workforce data, company culture, industry trends, HR benchmarks, and the many case studies of successful solutions in the domain. If you think about the knowledge graph in your company, you can develop the right AI strategy for the organization. Additional Information How To Execute The Four-Day Workweek (Harvard Business Review) Introducing Galileo™, The World’s First AI-Powered Expert Assistant For HR Why Are Some Companies More Dynamic Than Others? by The Josh Bersin Company
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Four-Day Work Week: Not A Benefit, A Performance Improvement Program.: We've just completed a major study of the 4-day week and the results are surprising: companies of all sizes are seeing real benefits and this podcast explains why. While we've all been comfortable with the 5-day week since the early 1920s, it's now time to let go of that paradigm. Lots to discuss and think about here, but it's real. Additional Information Our New Research and Toolkit On The Four-Day Workweek The Four-Day Work Week: An Idea Whose Time Has Come (Videos and Examples) Your Co-Workers Are Less Ambitious Than You Were (Qualtrics and WSJ) by The Josh Bersin Company
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What Is The Role Of An Expert In The Age Of AI?: I bet you're an expert at something. We all are. But how will it feel when a Generative AI becomes deeper and more expert than we are? In this podcast I describe what an "Expert" really is, and why Gen AI has the potential to totally change the market for Experts: not only HR consultants, but lawyers, accountants, scientists, and more. And that means we "Experts" need to up our game. Consulting firms watch out. After many weeks using our new platform Galileo™, I'm amazed at what it can do. This podcast explains how it works and how "expertise" is created by AI. Additional Information Introducing Galileo™, The World’s First AI-Powered Expert Assistant For HR (Join the waitlist) Building A Company Skills Strategy: Harder (and More Important) Than It Looks Understanding An Expert System (Wikipedia) by The Josh Bersin Company
25 min listen
The OpenAI, Sam Altman Drama In Perspective: What Have We Learned?: The OpenAI board saga has been fun to read about, but now that it's settling down what have we learned? In this podcast I recap the last week's events and give you some perspectives on tech companies, leadership, employee activation, and culture. And by the way, what is the role of the board and where does it fit? And why is Sam Altman so important? As you'll hear, the big lesson here is that the most important stakeholders are not the board, but the employees, management, leadership, and culture. And I share lots of stories about tech companies, leadership, culture, and growth. Additional Information Companies Have Been Neglecting Their Leadership, And It Shows The Big Reset Playbook: Organizational Culture and Change Agility The Unbelievable, Critical, Never-Ending Role Of Culture In Business by The Josh Bersin Company
15 min listen
Hello Galileo™, The AI-Powered "Bloomberg Terminal of HR": In this podcast I tell the story of our new Generative AI platform Galileo™, The World's first AI-Powered Expert Assistant for HR. Not only do I explain the history, but I explain how Generative AI platforms work and how flexible and scalable they can be. As I explain, Galileo is much more than a highly intelligent assistant, it is a platform for many applications in HR. I hope you find this podcast educational, because it will teach you about AI in general and many of the powerful benefits to come.... and why deep domain-specific AI can be so powerful. Additional Information Sign Up for the Galileo™ Wait List (Corporate Members, you'll be receiving instructions.) Read About Features and Sana AI Watch The Explainer YouTube Video by The Josh Bersin Company
19 min listen
Performance Management Revisited and The Ray Dalio Dot Collector: As everyone talks about building a skills-based organization, developing people, and dealing with the tough labor market a looming question remains: How do we evaluate people for performance? A new book about Ray Dalio's company Bridgewater Associates gives us some interesting insights into one of the most "feedback-rich" cultures on the planet. How much feedback is good and how do we make it work to everyone's benefit? In this podcast I explore the topic and give you my perspective on the never-ending topic of how we evaluate our people. Additional Information We Wasted Ten Years Talking About Performance Ratings. The Seven Things We’ve Learned. Performance Management Reimagined: Certificate Program In The Josh Bersin Academy The Fund: Ray Dalio, Bridgewater Associates, and the Unraveling of a Wall Street Legend, by Rob Copeland The Dot Collector, by Ray Dalio by The Josh Bersin Company
21 min listen

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The HR Technology Market Can Be Brutal

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