19 min listen
The Shift to Digital World Class Performance
The Shift to Digital World Class Performance
ratings:
Length:
18 minutes
Released:
Oct 5, 2021
Format:
Podcast episode
Description
Principal Martijn Geerling talks with Vice President of Research Erik Dorr about The Hackett Group’s new Digital World Class performance standard, and how it differs from the world-class standard that The Hackett Group has used for decades to measure operational excellence and business value in finance, procurement, HR, IT, and other business services areas.
Released:
Oct 5, 2021
Format:
Podcast episode
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