45 min listen
Always. Be. Curious. Design Thinking and Sales Unite for Extraordinary Results
Always. Be. Curious. Design Thinking and Sales Unite for Extraordinary Results
ratings:
Length:
43 minutes
Released:
Jun 25, 2020
Format:
Podcast episode
Description
Sales and design thinking in the same sentence? It’s a new way of selling that builds off of the design process: empathy, discovering insights, and genuinely building relationships with customers. Ashley Welch, Co-Founder of Somersault Innovation and Author of Nakes Sales, joins us to discuss her Sell by Design methodology. She’s teaching sales professionals the tools of design thinking to drive customer centricity and revenue growth. We dive into her process and design-informed sales strategies. We’re also joined by Sachin Rai, a Senior Account Executive at Salesforce, who utilized Ashley’s training and advice to transform how he sells. Before selling to a new customer, Greyhound, Sachin took an 8-hour bus ride to learn about his potential customer and the pain-points in their service. Armed with surprising insights from his own first-hand experience, he was able to close a multi-million dollar deal. Sachin tells his story and the impact on his work. Plus, our weekly dose of good design.
For links to resources we discuss on this episode, visit our show page:
Always. Be. Curious. Design Thinking and Sales Unite for Extraordinary Results
For links to resources we discuss on this episode, visit our show page:
Always. Be. Curious. Design Thinking and Sales Unite for Extraordinary Results
Released:
Jun 25, 2020
Format:
Podcast episode
Titles in the series (100)
The Future of Design Education is Flexibility: With pretty much every design student in the world learning remotely, it’s a good moment to talk about the state of design education at the college and university level. To train a well-rounded designer, the number of things students need to learn increa... by Design is Everywhere