How can change be designed to be easier, better, and more effective? In this week’s episode, we learn about the role of design in change management. Sam is joined by Tim Creasey, an author, researcher, and change expert. As Chief Innovation Officer at Prosci, Tim enables change teams to catalyze adoption and usage to deliver results and outcomes. Tim explains what change management is and the Prosci approach to change management. Later on in the show, they are joined by Christa Engelmann, Transformation Facilitator at Microsoft. Together they chat about coaching individuals, teams, and organizations on their digital transformation journey and the process of guiding change.
For links to resources we discuss on this episode, visit our show page: 
Design Thinking for Change Management