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Getting to Know the ‘Reimagined’ Consumer

Getting to Know the ‘Reimagined’ Consumer

FromBuilt for Change


Getting to Know the ‘Reimagined’ Consumer

FromBuilt for Change

ratings:
Length:
24 minutes
Released:
Sep 22, 2021
Format:
Podcast episode

Description

The pandemic compelled consumers worldwide to drastically shift their views on what’s important, particularly with the businesses they patronize and the products they use. The majority of consumers are rethinking not only their purchasing habits but also what they prioritize in life, a recent Accenture survey of more than 25,000 consumers in 22 countries showed. How can companies contend with these shifting priorities and turn consumer uncertainty into consumer growth? In this episode, we’ll speak with Kevin Quiring, Managing Director and North America Customer Sales and Service Lead, Accenture Strategy; and Nevine El-Warraky, Managing Director, Accenture Interactive. We’ll also hear candid interviews from consumers about their recent experiences and shifting expectations. This week's guests: Kevin Quiring, Managing Director and North America Customer Sales and Service Lead, Accenture StrategyNevine El-Warraky, Managing Director, Accenture InteractiveLearn more and find the transcript at Accenture.com/BuiltForChange
Released:
Sep 22, 2021
Format:
Podcast episode

Titles in the series (40)

Businesses today face challenges at a scale most leaders have never experienced — and never anticipated. Built for Change, hosted by broadcast journalist Elise Hu and technologist Josh Klein, explores how the global pandemic has not only forced radical changes in business, technology and human behavior, but also created incredible new opportunities for leaders to evolve and ultimately excel in this environment. Through compelling conversations with industry thought leaders, Built for Change dismantles shop-worn assumptions of how to meet customer needs; links a new model of employee well-being to company success; demonstrates how technology and sustainability can be part of a business’s twin transformation — and more. Subscribe to Built for Change, a new podcast from Accenture.