Program design is the easy part of coaching. The real challenge (and the fun!) is in nurturing relationships and using the principles of human behavior to help your clients make sustainable changes.In this episode of Back Room Talk, hosts Carl Hardwick and Georgia Smith chat about the human behavior basics every coach should know and why relationships are actually more important than program design.00:00 - 00:55 Opening titles00:55 - 2:50 Opening statements and Exercise Selection chat2:50 - 7:10 The importance of relationships in coaching7:10 - 25:10 Basics of human behavior a coach needs to understand25:10 - 25.:20 Closing statementsLearn more about the OPEX Coaching Certificate Program (CCP): https://www.opexfit.com/ccp-level-1