19 min listen
34 Kim Lopdrup - The Hospitality Gene
ratings:
Length:
24 minutes
Released:
Apr 5, 2016
Format:
Podcast episode
Description
Keeping customers happy is one of the basic goals of business, but is especially hard to achieve in the restaurant and hospitality industry. Kim Lopdrup is CEO of Red Lobster, and has spend time with Procter & Gamble, Burger King, and others. He joins us today to discuss several key elements of the restaurant business, including the importance of customer-centric employees and the hospitality gene.
Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.
Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.
Released:
Apr 5, 2016
Format:
Podcast episode
Titles in the series (100)
06 Nicolas Boël – Adapting Your Leadership Style: Nicolas Boël has worked in North America and Europe, and shares with us the difference in leadership styles on the two continents. He runs a family business that was started by his ancestors, and also talks about working with family in this... by Leadership and Business