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    209: CFO to CFO: Six CFOs Explain How They Measure the Customer Experience

    209: CFO to CFO: Six CFOs Explain How They Measure the Customer Experience

    FromCFO THOUGHT LEADER

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    209: CFO to CFO: Six CFOs Explain How They Measure the Customer Experience

    FromCFO THOUGHT LEADER

    ratings:
    Length:
    29 minutes
    Released:
    Mar 16, 2016
    Format:
    Podcast episode

    Description

    As more CFOs become tasked with not just reporting growth but driving it, customer success metrics are becoming increasingly popular, and no one group of finance leaders is more customer success obsessed than that group which dwells inside the high tech hallways of software as a service (SaaS) software application companies.
    Released:
    Mar 16, 2016
    Format:
    Podcast episode

    Titles in the series (100)

    CFO THOUGHT LEADER is a podcast featuring firsthand accounts of finance leaders who are driving change within their organizations. We share the career journey of our spotlighted CFO guest: What do they struggle with? How do they persevere? What makes them successful CFOs? CFO THOUGHT LEADER is all about inspiring finance professionals to take a leadership leap. We know that by hearing about the successes — (and yes, also the failures) — of others, today’s CFOs can more confidently chart their own leadership paths across the enterprise and take inspired action.