Everyone is responsible, do not set one person as an outlier. Everyone is accountable. It is a cultural thing. Safety.
 
How do you create a culture?
 
Work as equals
 
Managers help out and "get their hands dirty"
 
Shared accountability
Encourage others to call their coworkers if they don't show up
Encourage friendships
 
Team building
Outside of the job place
 
Give regular reviews where you focus on improvement not hostile negatives
 
Have regular meetings where you give productive and useful tools to succeed
 
Play favorites selectively
Recognize the leaders on your staff and encourage them to motivate others
Give them more authority or responsibility
 
Mentor your staff
 
Foster an apprenticeship system where new members are brought into the fold by an older more experienced team member
 
Be social
Say hi and learn about everyone else
 
Be consistent and clear with rules and discipline. Make it clear and transparent
 
 




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