17 min listen
#CX 27: Creating Delight to Keep Customers for Life w/ Jordan Olivero
FromB2B Growth
ratings:
Length:
32 minutes
Released:
Oct 17, 2019
Format:
Podcast episode
Description
In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Jordan Olivero, Director of Customer Success at Swimlane about transforming the customer journey, getting personal with video, doing the unscalable, and managing customer handoffs. Never miss an episode of Ethan's podcast, The Customer Experience Podcast! Use the following links to subscribe in your favorite podcast player: Apple Podcasts Spotify Sticher Google Play Thanks to a partnership with Outreach and Sales Hacker our friend Scott Ingram is making the live stream of his Sales Success Summit available for free. This event on October 14th and 15th features 13 presentations and 5 panels ALL presented by top performing B2B sales practitioners. Check it out and register at top1.fm/live
Released:
Oct 17, 2019
Format:
Podcast episode
Titles in the series (100)
1114: 3 Social Media Lessons from ESPN that Every B2B Marketer Can Use w/ Tyler Dimich: In this episode we talk to , Senior Social Media Manager at . Tyler shares 3 strategies that inform their approach to all social channels at ESPN: 1) Meet followers where they are 2) Use storytelling 3) Humanize the brand Want to get a... by B2B Growth