While total industry transactions declined nearly 14% in 2020, basket sizes increased by almost 19% compared with 2019. We’re digging into those numbers to identify the opportunities retailers can activate this year and beyond. Related Links: NACS Research NACS State of the Industry Survey NACS State of the Industry Report Blog: The Why Behind Convenience Stores Previous Episodes featuring Lori Stillman: #223 The Future for Convenience is About Winning Trips #218 The Survey Says…Consumers Love Convenience Hosted by: Jeff Lenard, VP Strategic Industry Initiatives, NACS and Chris Blasinsky, Content Strategist, NACS About our Guest: Lori Stillman, Vice President of Research, NACS Lori Stillman is Vice President of Research for NACS where she oversees the association’s research portfolio — including the NACS State of the Industry suite of products and events, the Convenience Voices Program and monthly data insights from the CSX industry database — among other programs.