114 min listen
699. Insights: What will define the user experience in financial services this year?
699. Insights: What will define the user experience in financial services this year?
ratings:
Length:
44 minutes
Released:
Jan 27, 2023
Format:
Podcast episode
Description
Our expert host, Kate Moody, is joined by some great guests to ask: "What will define the user experience in financial services this year?"
No matter how amazing your financial services product may be, if the UX isn’t up to scratch, then no one is going to find out.
But there’s no set-in-stone rules for these journeys and experiences, and there’s many external factors which may shape a product from one year to the next.
So what were the successes of 2022, what were the challenges of the last twelve months, and what do we predict will dominate user experiences in 2023?
This week's guests include:
Lindsey Kistler, Product Director - Pulse, 11:FS
Jasper Martens, CMO, PensionBee
Kristen Anderson, Founder and CEO, Catch
This episode is sponsored by Amplitude
In today's volatile market, financial services companies that want to thrive must prioritize customer loyalty and engagement. Amplitude, the number one self-service digital analytics platform, helps teams identify key drivers of retention and opportunities for improvement. With Amplitude's insights, you can build your product to increase transactions, retain customers, and grow loyalty. To succeed in today's market, visit Amplitude.com.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Send us your questions for the Fintech Insider Mailbag here (https://11fscompany.typeform.com/to/kBMan5qL?typeform-source=t.co)
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!
Special Guests: Jasper Martens and Kristen Anderson.
No matter how amazing your financial services product may be, if the UX isn’t up to scratch, then no one is going to find out.
But there’s no set-in-stone rules for these journeys and experiences, and there’s many external factors which may shape a product from one year to the next.
So what were the successes of 2022, what were the challenges of the last twelve months, and what do we predict will dominate user experiences in 2023?
This week's guests include:
Lindsey Kistler, Product Director - Pulse, 11:FS
Jasper Martens, CMO, PensionBee
Kristen Anderson, Founder and CEO, Catch
This episode is sponsored by Amplitude
In today's volatile market, financial services companies that want to thrive must prioritize customer loyalty and engagement. Amplitude, the number one self-service digital analytics platform, helps teams identify key drivers of retention and opportunities for improvement. With Amplitude's insights, you can build your product to increase transactions, retain customers, and grow loyalty. To succeed in today's market, visit Amplitude.com.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Send us your questions for the Fintech Insider Mailbag here (https://11fscompany.typeform.com/to/kBMan5qL?typeform-source=t.co)
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!
Special Guests: Jasper Martens and Kristen Anderson.
Released:
Jan 27, 2023
Format:
Podcast episode
Titles in the series (100)
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