Most people are familiar with online chat as a customer service tool for large companies. What if you could use online chat to increase conversions and sales on your website? This week I am joined by Jim Bert who is the head of marketing and sales for Apex Chat. Throw out all your preconceived ideas about online chat and learn how adding a live chat feature to your website can increase conversions by 40%. What you’ll learn: Best practices for putting chat on your website The importance of connecting at the height of interest The key to getting customers to start a chat Connect with today’s guest: http://www1.apexchat.com/ See acast.com/privacy for privacy and opt-out information.