Today's question comes from Matt, who has a chat feature on his website. What are some good tips for his agents to increase sales without seeming pushy? Matt's site is http://www.homeoanimal.com/.

I mention an episode of the Smart Passive Income Podcast with Trevor Page (http://www.smartpassiveincome.com/blog-ebook-membership-site/).

Do you have a question about improving your interactions with fans and customers? Record it at http://www.askpat.com/.

Today's sponsor is Pipedrive, the customer relationship management tool for small teams. Check out https://www.pipedrive.com/pat to get started.

My audiobook recording of Will It Fly? is now available at http://willitflybook.com.