68 min listen
WBP - Everyone Is On Stage with John Dijulius
WBP - Everyone Is On Stage with John Dijulius
ratings:
Length:
48 minutes
Released:
Sep 3, 2020
Format:
Podcast episode
Description
John is the authority on World-Class customer experience. He is an international consultant, keynote speaker, and best-selling author of five customer service books. His newest book, The Relationship Economy - Building Stronger Customer Connections in The Digital Age (Greenleaf Books October 2019) could not be timelier in the world we are living in. John has worked with companies such as The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestlé, Marriott Hotels, PwC, Celebrity Cruises, Anytime Fitness, Progressive Insurance, Harley-Davidson, Chick-fil-A, and many more. John isn’t just talking about it, he lives it, as a very successful entrepreneur. He is the founder of three businesses: The DiJulius Group, an international customer service consulting firm, John Robert’s Spa, a chain of upscale salons in Northeast Ohio which has repeatedly been named one of the top 20 salons in America, and Believe in Dreams, a non profit that helps make dreams come true for deserving children. He speaks with us about the customer experience, soft skills and beauty salons. John@thedijuliusgroup.com The Rundown 4th of July Blue Ocean Customer Experience Success at the Top Love Your Employees Energy Vampires Community Salon Opening Disney Hangover Growth Speaking Engagements First Book Soft Skills The 5 E’s Previous Life Experiences Beat The Greet Secondary Contact Policy Service Vision 3 Pillars Customer Advocacy F.O.R.D. Systematization CRM Book Recommendations Audiobooks Upcoming Projects Check out our Upcoming Live Events! Subscribe to our Youtube Channel for lots of great content! Buy our new book The Honey Bee! Audio Book Available Now!
Released:
Sep 3, 2020
Format:
Podcast episode
Titles in the series (100)
How to get your Accounting right to Grow your Multifamily Business: Good accounting can make or break your real estate investing career. It’s no surprise that lenders prefer working with investors who outsource their books to a 3rd party. But there’s more to the story than just outsourcing your bookkeeping. In. by Jake and Gino Multifamily Investing Entrepreneurs