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    Nate Brown on why proactive CX is the next competitive battleground

    Nate Brown on why proactive CX is the next competitive battleground

    FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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    Nate Brown on why proactive CX is the next competitive battleground

    FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

    ratings:
    Length:
    33 minutes
    Released:
    Oct 22, 2020
    Format:
    Podcast episode

    Description

    Nate Brown (co-founder CX Accelerator) talks to Dee Reddy. He shares how to tune in to the voice of the customer, how traditional Customer Support evolved to become Customer Experience and how the holistic approach can be the ultimate brand differentiator. 
    Released:
    Oct 22, 2020
    Format:
    Podcast episode

    Titles in the series (100)

    On the Inside Intercom podcast you will hear the team from Intercom interview makers and do-ers from the worlds of product management, design, startups and marketing.