37 min listen
Scale with Shane Murphy-Reuter and Brian Halligan at INBOUND
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Scale with Shane Murphy-Reuter and Brian Halligan at INBOUND
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
ratings:
Length:
34 minutes
Released:
Sep 21, 2020
Format:
Podcast episode
Description
Strong customer relationships are more important than ever for business success, but the old ways of communicating and building relationships with customers don’t work anymore. Businesses need a modern way to deliver fast, personal and real-time communication to their customers. Conversational relationships—building relationships with customers through personalized, messenger-based experiences—is the answer. On this episode of Scale by Intercom, join Shane Murphy-Reuter, SVP of Marketing at Intercom, as he interviews Brian Halligan, CEO and co-founder of HubSpot, about the importance of conversational relationships and how they can drive business growth.
Released:
Sep 21, 2020
Format:
Podcast episode
Titles in the series (100)
Chris Messina, Developer Experience Lead at Uber by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom