39 min listen
Jeff Gardner, Director of Customer Support at Intercom
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Jeff Gardner, Director of Customer Support at Intercom
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
ratings:
Length:
26 minutes
Released:
Feb 9, 2017
Format:
Podcast episode
Description
Nearly five years ago Jeff Gardner became Intercom's first customer support hire. Today he manages a team of 50+, who are handling more than 25,000 customer conversations a month. In a chat with Intercom's Adam Risman, he explains how to keep your customer support personal as you scale.
Released:
Feb 9, 2017
Format:
Podcast episode
Titles in the series (100)
Bob Moesta, President At The Re-Wired Group by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom