I think you're going to love this exclusive 4-part Q&A session with our Certified Facilitators where I talk candidly about: - the toggle switch concept, and why it's important for both leaders and employees - how to effectively use self-reflection questions to bypass ego - how leaders hinder accountability - managing employees who vent and share unhelpful opinions - how to create shared accountability in meetings - why engagement has everything to do with us; not our circumstances. Learn about our Certification Program: https://bit.ly/2KQDqYM